The Tasmanian Automotive Chamber of Commerce (TACC) has served the automotive industry in Tasmania since 1928.

There had always been a long standing and mutually supportive relationship between TACC and the Victorian Automotive Chamber of Commerce (VACC).

TACC successfully lobbied state government on behalf of members for many years, but times were changing and in 1999 TACC and VACC were amalgamated. This merger offered members a more diverse range of services, while still maintaining a Tasmanian perspective on local issues.

Today we are dedicated to the promotion, representation and preservation of member businesses to local, state and federal governments, as well as the media, consumers and the community.

TACC Rules and By-Laws

TACC Code of Business Practice

TACC Code of Conduct

TACC Committee

Chair:  Michael Grubb, Specialist Auto Hobart
Vice-Chair:  Mark Cooper, Cooper Automotive Mornington

Larry Eaton, Motorworks Motorcycles
Peter Killick, B Select Moonah
Kate Presnell, Kate Presnell Bodyworks
Roger White, Specialist Car Centre

TACC news

Coronavirus: Ideas for contactless service

1 APRIL 2020

Automotive businesses can continue to remain open for trade, including sales, service, repair and parts supply. Customers are still permitted to have their vehicles serviced or repaired – and they can buy vehicles and parts – taking into account adhesion to all current social distancing recommendations. Workshops must also practice the 1.5-metre distance between all staff and customers, and a four-square metre average across workspaces is required. Some businesses have installed screens in waiting and/or reception areas, a measure that has made both staff and customers more comfortable.

VACC encourages the adoption a contactless service model during these times. This can be promoted to customers via SMS, email, website and social media – a written notice at the service counter is also a good idea.

Contactless servicing in businesses could include:

  • Pickup and delivery (parts and vehicles)
  • Key drop-off box facilities
  • Contactless payment ('tap and go', online banking or over the phone payments)
  • Emailing of invoices
  • Offering a taxi or Uber instead of courtesy cars
  • Repair order authorisation via SMS or email.  

The automotive industry can recognise the importance of essential workers on the front line during this difficult time, too. Emergency workers, medical professionals, and those who are keeping supermarkets open deserve assistance. Why not offer them priority service and more flexible hours in which to have their vehicles repaired or serviced?

 

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