Progress in response to the Independent Review

3 August 2023

The Motor Vehicle Insurance and Repair Industry Code of Conduct Administration Committee has detailed progress made in response to the Dr Michael Schaper’s independent review received in May this year.

In a media release issued by the Motor Trades Association of Australia and the Insurance Council of Australia, the Code of Conduct Committee outlined actions taken in response to the 15 review recommendations.

Three priorities have already been identified in consultation, including:

• A rewrite of the MVIRI Code of Conduct to improve readability and accessibility
• Considering options for enhancing Code governance
• Efforts towards greater promotion and education of the Code, as well as engagement with stakeholders.

Positive discussion has commenced in relation to the first two priorities, with further meetings planned to progress this significant body of work the media release said.