The Victorian Small Business Commission (VSBC) has launched an online portal for businesses applying for help.
First-time users will need to register once to create a personal account, this will allow for ongoing secure access to the portal.
People can apply for impartial help to resolve a dispute or request a certificate within the easy-to-use help portal. Additionally, the new online system will:
- improve the customer experience, with a new smart form that will guide people in identifying the service they’re after and providing the VSBC with the information they need to best assist
- enable the VSBC to resolve commercial disputes more quickly and efficiently than ever before, with a new, modernised, fit for purpose case management system in a secure environment
- enhance how the VSBC engages with people in small business and their supporters
- leverage the intelligence and trends from enquiries and disputes to inform the VSBC's work in advocating for small businesses.
For more information:
VSBC: New help portal for resolving commercial disputes | Victorian Small Business Commission