Honda Australia Fined for Alleged Breach of Car Service and Repair Information Sharing Scheme
In a significant development for the automotive industry, the Australian Competition and Consumer Commission (ACCC) has issued its first infringement notice under the Motor Vehicle Information Sharing Scheme (MVIS). This action underscores the importance of fair access to diagnostic software and technical data for independent repairers servicing modern vehicles.
The Breach
The ACCC's investigation revealed that Honda Australia allegedly violated the MVIS by only offering its diagnostic software (i-HDS Software) through annual subscriptions. This practice, which occurred between 1 July 2022 and 6 May 2024, failed to provide daily or monthly options as required under the scheme.
As a result, Honda Australia has paid a penalty of $18,780 for the alleged breach. It's crucial to note that paying this penalty does not constitute an admission of guilt under the Competition and Consumer Act.
The Importance of the MVIS
The MVIS scheme is designed to ensure that independent repairers have fair access to the diagnostic software and technical data necessary for servicing and repairing modern vehicles. Under the Act, vehicle manufacturers (data providers) are required to offer information for sale by day, month, and year, or for a period nominated by a repairer.
Enforcement and Oversight
The ACCC is responsible for enforcing the MVIS scheme under the Competition and Consumer Act (CCA). While the ACCC has broad oversight and enforcement powers, the Australian Automotive Service and Repair Authority (AASRA) oversees the day-to-day operations of the scheme in the role of 'Scheme Adviser'.
What to Do If You Can't Access Repair Information
If you're unable to access repair information from a vehicle manufacturer, you have several options:
- Contact the Vehicle Manufacturer directly through the support link provided within each manufacturer section via the AASRA portal.
- Lodge a Missing Information Report with AASRA.
- File a complaint with the ACCC.
The Role of AASRA
The Australian Automotive Service and Repair Authority (AASRA) is a joint industry-led body appointed by the Government as the Scheme Adviser. Their responsibilities include:
- Providing guidance to repairers and registered training organisations on accessing information.
- Assisting industry on how to use the portal and share information through it.
- Nominating mediators or technical experts for dispute resolution.
- Reporting and advising the ACCC about systemic regulatory or enforcement issues.
For more information about AASRA's role or to access manufacturer portals, visit the AASRA website.
This case serves as a reminder of the importance of compliance with the MVIS scheme and the potential consequences for those who fail to adhere to its requirements. It also highlights the ongoing efforts to ensure fair competition and access to information in the automotive repair