News

LMCT Lunchbox Sessions: Stay Informed and Compliant

4 July 2024

 

VACC members who trade as Licensed Motor Car Traders (LMCT) and who perform registration and transfer functions (providers) using the Dealer Online Partner Portal are invited to attend Session # 1 of the Department of Transport and Planning (DTP) - VACC LMCT Lunchbox Session. This session will take place on 17 July 2024 at 12.30pm - 1.15pm.

We encourage all LMCT providers to participate in this informative session to stay updated on the latest processes and requirements. This will be a valuable opportunity to engage with DTP teams, gain insights into recent changes, and address any questions or concerns you may have regarding Dealer Certification Scheme or Used Car Traders Scheme.

The Lunch Box Session will run strictly to time (12.30pm - 1.15pm).

About the DTP-VACC Lunchbox Sessions

Session #1 of the DTP - VACC Lunchbox Sessions will kick off on 17 July 2024. This session is the first  in a series of four separate webinars that will take place in two-week intervals from the 17 July – 28 August 2024.  The four sessions will address issues of LMCT interests in regard to obligations as a provider under your agreement and system. One session will be specifically targeted towards  LMCTs who also are accredited to be a Licensed Vehicle Tester (LVT).

The DoT-VACC LMCT Lunchbox Sessions will be available for all Victorian LMCTs.

What will Session # 1 of the DoT-VACC Lunchbox Session focus upon?

The first Lunchbox Session will feature John Bouras, Manager of Assurance and Compliance for Third Party Providers at the Department of Transport and Planning. John will address key topics related to risk assurance and compliance for providers under the terms of your Dealer Certification (DC) or Used Car Trader (UCT) Agreements.  Specifically in Session #1, the DoT team will focus on the following:

  • Compliance Activity Findings and Common Issues:  An overview of the latest findings from compliance activities and audits, highlighting common issues faced by LMCTs.
  • Common Issues Identified in Audits of LMCTs: Insights into frequently encountered problems during audits, and how to avoid them.
  • Information Security and Privacy Protection: Best practices for ensuring the security and privacy of sensitive information.
  • Registration and Transfer Activities: Guidelines on the timeliness, completeness of paperwork, submission, and document retention for registration and transfer activities.
  • Repeat Issues:  An analysis of recurring issues and strategies for addressing them effectively.

Resolving Issues with the Dealer Support Team:  A discussion on how to work with the Dealer Support Team to resolve compliance issues, and the potential ramifications of not responding to identified problems.

This session aims to provide valuable insights and practical advice to help LMCTs improve their compliance and operational efficiency.

How to register?

LMCTs should register to attend each Lunchbox session. To register for Session #1 click onto the registration button below.

Can you ask questions during the LMCT Lunchbox Sessions?

Each session will provide a 15-minute period at the end of the session for those who are attending. Questions may also be tendered during the presentation. However, you are encouraged to provide any advance questions in the registration form.

Who should attend?

We believe they will prove to be useful for all dealers and your staff who are involved in the day-to-day processes of registering or transferring a car, truck, motorcycle or other specific machinery.

Acknowledgement

VACC thanks DTP for agreeing to host the LMCT Lunchbox Sessions. The approach of DTP is an example of best practice regulator/industry collaboration. VACC looks forward to future collaborations.

Further DTP-VACC LMCT Lunchbox Sessions

Below are dates and themes of upcoming DTP - VACC LMCT Lunchbox Sessions #2-4.  Invitations for registration for these events will be forwarded in advance of each session.

Click below to view dates and details of the other sessions. Click here for sessions

VACC urges you to save the dates in your calendar for the nominated dates to ensure you do not miss the very valuable learning opportunities the LMCT Lunchbox Sessions will provide.

 

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