Coronavirus: Dispute support

20 April 2020

The Australian Small Business and Family Enterprise Ombudsman (ASBFEO) has introduced a new online referral tool, Dispute Support.

Issues arise frequently between businesses and their customers, suppliers and employees. The Coronavirus pandemic has greatly impacted everyday life, but this particular aspect of running a business remains constant. Most issues can be dealt with quickly with common sense, but sometimes small business owners need support to further understand the issue and subsequently resolve it.

Designed to help users find the low-cost resolution service they need quickly, the Dispute Support tool can assist members dealing with:

• Unpaid invoices
• Retail lease disputes
• Resolving a dispute with another business
• Resolving a dispute with the government.

Access the tool: Dispute Support

If you have difficulty using the tool, or an issue isn't covered, please contact:

ASBFEO Assistance 
P: 1300 650 460
E: info@asbfeo.gov.au
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